Atmosphera guarantees the quality of all its products, covering possible manufacturing defects concerning any element manufactured by Atmosphera and sold by it.
In case of manufacturing defects Atmosphera will replace the product completely, or will provide all components needed for a complete restoration of the product free of any additional charge.
Any manufacturing defect must be acknowledged by Atmosphera’s personnel or personnel authorized by Atmosphera. Any article remade by Atmosphera for free, is to be considered on Ex works basis, shipping costs and any other additional cost not included.
The guarantee is limited to Atmosphera products only and does not cover:
It is understood that: possible differences in colour or grain are not considered as defects when veneered wood is assembled with solid wood parts.
The guarantee is valid only with regard to purchases made through Atmosphera and consists in the substitution or repair, free-of-charge, of the defective elements, ascertained upon testing and recognized as such by Atmosphera or by its representatives. The validity of the contract guarantee is subject to the purchaser providing Atmosphera with the guarantee certificate, duly completed in every part and bearing a numbered certified protocol. The purchaser must verify that the guarantee certificate contains the purchaser’s correct identification data, a complete list of the purchased products and that it is delivered to the purchaser together with the product’s data sheets including the technical features and user and maintenance instructions.
The duration of the guarantee is (2) two years. The guarantee is valid as of the date of the tax receipt and/or the delivery note given to the purchaser. In any case, the guarantee shall have a start from the date of the invoice.
The Guarantee shall not be applicable:
The Guarantee shall expire in the event of: